Citi Bank Recruitment 2023

Citi Bank is seeking a highly motivated and customer-oriented Mobile Banking Executive to join our team. As a Mobile Banking Executive, you will be responsible for delivering exceptional customer service and providing technical support to customers using our mobile banking services. You will play a critical role in ensuring a seamless and user-friendly mobile banking experience for our customers.

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Responsibilities:-

1. Assist customers with mobile banking registration, activation, and troubleshooting.
2. Provide guidance and support to customers on using mobile banking features, such as fund transfers, bill payments, account inquiries, and transaction history.
3. Resolve customer inquiries, issues, and complaints related to mobile banking promptly and efficiently.

Citi Bank Careers

 Skills:-

• Proven experience in a customer service role, preferably in the banking or financial industry.
• Strong knowledge of mobile banking platforms and applications.
• Excellent verbal and written communication skills with a customer-centric approach.