Citi Bank Recruitment 2023

Citi Bank, a leading global bank, is seeking a highly skilled and experienced individual to join our team as a Portfolio Manager. As a Portfolio Manager at Citi Bank, you will be responsible for managing and optimizing investment portfolios for high-net-worth clients. You will work closely with clients, assess their financial goals and risk tolerance, and develop customized investment strategies. This is a senior-level position that requires strong financial acumen, excellent relationship management skills, and a deep understanding of investment products and markets.

Citi Bank Jobs Near Me

Responsibilities:-

1. Customer Support: Serve as the primary point of contact for customers, handling incoming inquiries via phone, email, chat, or other communication channels. Address customer questions, concerns, and requests in a professional and timely manner. Provide accurate and helpful information about BYJU'S products, services, and policies.
2. Issue Resolution: Investigate and resolve customer issues, complaints, or escalations promptly and effectively. Troubleshoot technical problems, provide step-by-step guidance and collaborate with relevant teams to ensure timely resolution. Maintain a high level of customer satisfaction through active listening, empathy, and proactive problem-solving.
3. Product Knowledge: Develop a deep understanding of BYJU'S products, services, and features. Stay updated on product enhancements, new releases, and industry trends to effectively assist customers. Provide guidance on product usage, features, and benefits to enhance the customer's learning experience.

Citi Bank Careers

 Skills:-

• Financial expertise: Strong knowledge of investment products, financial markets, and portfolio management techniques. Familiarity with asset allocation strategies, risk management, and financial modeling.
• Relationship management: Excellent interpersonal and communication skills. Ability to build and maintain strong relationships with high-net-worth clients. Strong negotiation and presentation skills.
• Analytical and problem-solving skills: Strong analytical abilities with the ability to evaluate complex financial data and make informed investment decisions. Proficiency in financial analysis tools and software.