Flipkart Careers 2023

Flipkart, one of India's leading e-commerce companies, is seeking enthusiastic and customer-focused individuals to join our sales team as Sales Associates. As a Sales Associate at Flipkart, you will play a crucial role in driving sales, providing excellent customer service, and ensuring a positive shopping experience for our customers. You will engage with customers, assist them in finding the right products, and contribute to the achievement of sales targets. This is an exciting opportunity for individuals with a passion for sales, a customer-centric mindset, and a drive to excel in a fast-paced environment.

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Responsibilities:-

1. Customer engagement: Greet and interact with customers in a friendly and professional manner. Understand their needs and preferences, and assist them in finding the right products. Provide product information, answer questions, and offer recommendations to enhance the customer's shopping experience.
2. Sales generation: Actively promote products and services to customers, upsell and cross-sell relevant items, and drive sales to achieve individual and team targets. Demonstrate product features, benefits, and value propositions to inspire customer purchase decisions.
3. Order processing and support: Assist customers in placing orders, processing payments, and resolving any issues or concerns related to their purchases. Collaborate with other departments, such as logistics and customer support, to ensure timely and accurate order fulfillment and delivery.

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Skills:-

• Problem-solving skills: Ability to handle customer queries, complaints, and objections effectively. A proactive approach to finding solutions and providing prompt resolutions.
• Teamwork: Collaborative mindset to work effectively with cross-functional teams, such as logistics, customer support, and marketing. Supportive attitude towards fellow team members.
• Adaptability: Ability to thrive in a fast-paced and dynamic environment. Willingness to embrace change and adapt to evolving business requirements.