Flipkart Jobs

Job Title: Sales Executive

Company: Flipkart

Location: Girgaon, Mumbai

Flipkart, one of India's leading e-commerce companies, is looking for enthusiastic and result-oriented individuals to join our team as Sales Executives. As a Sales Executive at Flipkart, you will play a crucial role in driving sales and promoting our products and services to customers. Your excellent communication skills, persuasive abilities, and customer-centric approach will contribute to achieving sales targets and enhancing customer satisfaction. This is an exciting opportunity for individuals passionate about sales and eager to contribute to the growth of a dynamic e-commerce organization.

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Responsibilities:

1. Sales and customer engagement: Identify potential customers and build a strong pipeline through lead generation activities, cold calling, and referrals. Conduct product demonstrations and presentations to showcase the features and benefits of Flipkart products and services. Address customer queries and provide accurate information to drive customer satisfaction.
2. Relationship management: Build and maintain strong relationships with customers by providing personalized attention and excellent customer service. Understand customer requirements, preferences, and purchasing patterns to offer suitable products and services. Follow up with customers to ensure their satisfaction and encourage repeat purchases.
3. Sales target achievement: Meet or exceed assigned sales targets and KPIs (Key Performance Indicators) by proactively approaching customers, promoting products, and closing sales. Continuously monitor and analyze sales performance, identify areas for improvement, and implement strategies to achieve sales goals.

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Skills:

• Sales skills: Proven track record in sales, preferably in the e-commerce, retail, or consumer goods industry. Strong interpersonal skills, persuasive abilities, and the ability to close deals effectively.
• Customer focus: Customer-centric approach with a passion for delivering exceptional customer service. Ability to understand customer needs, build relationships, and provide suitable solutions.
• Communication skills: Excellent verbal and written communication skills. Ability to communicate effectively with customers and colleagues from diverse backgrounds. Active listening skills to understand customer requirements and provide appropriate recommendations.